Lean Leader

Lean Leader - Certificate IV in Competitive Systems and Practices (MSS40322)

This qualification reflects the role of individuals working as developing and emerging leaders and managers who are responsible for leading the implementation of competitive systems and practices of a team or in a work area.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply their continuous improvement solutions to a defined range of predictable and unpredictable problems and analyse and evaluate information from a variety of sources within the business.

This course provides the skills and knowledge needed to improve efficiency in a team or work area as well as in a person’s own work role with a combination of technical based Lean Six Sigma methodologies and soft skill leadership capability.

The qualification packaging has been developed on an assumption that competency will be developed through a combination of classroom based theory along with real application-based learning and project strategies. The skills in this course structure employ both Lean and Six Sigma principles and tools. Other names for some of the system skills and techniques include Agile and Lean Six Sigma. This course is designed to be non-industry specific and applicable to leaders and managers in any industry environment.

The aim of this qualification is to produce graduates who can:

  • Review a process or system
  • Identify opportunities for improvement
  • Manage the implementation of these opportunities through effective leadership qualities
  • Evaluate the success of these opportunities

Minimum 12-month duration; delivered monthly in 4-hour training and assessment activities

The Lean Leader Program is suitable for front line level supervisors and managers who are required to lead teams through the process of change using project and change management techniques. Lean Leaders can work on medium size Continuous Improvement projects on their own or part of a larger Continuous Improvement project under the guidance of a Practitioner (see Practitioner – Diploma in Competitive Systems & Practices).

  • Ideally suited for frontline supervisors and managers
  • For individuals who would be required to complete a Process Improvement project utilising a PDCA project charter
  • Be able to support the implementation of continuous improvement initiatives

Successful participants will receive a nationally accredited Australian qualification framework level IV certificate

To successfully complete the qualification Certificate IV in Competitive Systems must complete and be deemed competent in the following units of competency which have been packaged in accordance with the MSS Sustainability Training Package together with the BSB Business Services Training Package:

Core Units
MSS403003 – Contribute to improvements in competitive systems and practices
MSS403012 – Facilitate change in a competitive systems and practices environment
MSS403057 – Map an operational process

Elective

BSBXTW401 – Lead and facilitate a team
MSMSUP390 – Use structured problem-solving tools
MSS402032 – Interpret cost and waste in terms of customer value
MSS402084 – Undertake root cause analysis
MSS403037 – Implement the visual workplace
MSS403045 – Facilitate and improve 5S
MSS403056 – Map an internal value stream
MSS403058 – Facilitate breakthrough improvements
MSS403059 – Facilitate continuous improvement through the use of standardised procedures and practices
MSS403081 – Ensure process improvements are sustained

This course is delivered over 10 half-day monthly workshops throughout the 6-12-month nominal duration with 2 days of project coaching.

The program is designed to be group-based delivery between 5 – 15 participants per group. An ideal structure would also include a group of Certificate II participants for a more effective implementation and leadership of 5S.

Session 1 & 2 Intro to Lean, Value & Waste, 5S – S1 Sort, Kaizen
Session 3 & 4 – 5S – S2 Set, PDCA – Plan, Process Mapping
Session 5 & 6 – 5S – S3 Shine, PDCA – Do, RCA
Session 7 & 8 – 5S – S4 Standardise, PDCA – Check, Standardisation/SOPs
Session 9 & 10 – S5 – S5 Sustain, PDCA – Act, Project Presentation