Lean Leader

Lean Leader - Certificate IV in Competitive Systems and Practices (MSS40322)

This qualification reflects the role of individuals working as developing and emerging leaders and managers who are responsible for leading the implementation of competitive systems and practices of a team or in a work area.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply their continuous improvement solutions to a defined range of predictable and unpredictable problems and analyse and evaluate information from a variety of sources within the business.

This course provides the skills and knowledge needed to improve efficiency in a team or work area as well as in a person’s own work role with a combination of technical based Lean Six Sigma methodologies and soft skill leadership capability.

The qualification packaging has been developed on an assumption that competency will be developed through a combination of classroom based theory along with real application-based learning and project strategies. The skills in this course structure employ both Lean and Six Sigma principles and tools. Other names for some of the system skills and techniques include Agile and Lean Six Sigma. This course is designed to be non-industry specific and applicable to leaders and managers in any industry environment.

The aim of this qualification is to produce graduates who can:

  • Review a process or system
  • Identify opportunities for improvement
  • Manage the implementation of these opportunities through effective leadership qualities
  • Evaluate the success of these opportunities

Minimum 12-month duration; delivered monthly in 4-hour training and assessment activities

The Lean Leader Program is suitable for front line level supervisors and managers who are required to lead teams through the process of change using project and change management techniques. Lean Leaders can work on medium size Continuous Improvement projects on their own or part of a larger Continuous Improvement project under the guidance of a Practitioner (see Practitioner – Diploma in Competitive Systems & Practices).

  • Ideally suited for frontline supervisors and managers
  • For individuals who would be required to complete a Process Improvement project utilising a PDCA project charter
  • Be able to support the implementation of continuous improvement initiatives

Successful participants will receive a nationally accredited Australian qualification framework level IV certificate

To successfully complete the qualification Certificate IV in Competitive Systems must complete and be deemed competent in the following units of competency which have been packaged in accordance to the MSS Sustainability Training Package together with the BSB Business Services Training Package:

Core Units

MSS403001 Review competitive systems and practices
MSS403010 Facilitate change in an organisation implementing competitive systems and practices
MSMENV472 Implement and monitor environmentally sustainable work practices
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
BSBMGT402 Implement operational plan
BSBLDR401 Communicate effectively as a workplace leader


MSS403011 Facilitate implementation of competitive systems and practices
MSS405040 Manage 5S system in an organisation
MSS403040 Facilitate and improve implementation of 5S
MSS403041 Facilitate breakthrough improvements
MSS403085 Ensure process improvements are sustained
MSS403044 Facilitate continuous improvement through the use of standardised procedures and practices
MSS403033 Map an operational process
MSMSUP390 Use structured problem solving tools
MSS402080 Undertake root cause analysis
BSBMGT401 Show Leadership in the workplace
BSBWOR404 Develop work priorities
MSS403001 Review competitive systems and practices
BSBMGT403 Implement continuous improvement
BSBINN301 Promote innovation in a team environment
BSBMGT406 Plan and monitor continuous improvement
BSBLED401 Develop teams and individuals
BSBCMM101 Apply basic communication skills
BSBRSK401 Identify risk and apply risk management processes
BSBSUS401 Implement and monitor environmentally sustainable work practices

This course is delivered over 6 half-day monthly workshops throughout the 6-12-month nominal duration with 2 days of project coaching.

The program is designed to be group-based delivery between 5 – 15 participants per group. An ideal structure would also include a group of Certificate II participants for a more effective implementation and leadership of 5S.

Session 1: Intro to Lean
Value & Waste | Lead S1 (Sort)
Session 2: Process Mapping
PDCA (Plan) | Lead S2 (Set in Order)
Session 3: Root Cause Analysis
PDCA (Do) | Cause & Effect | Lead S3 (Shine)
Session 4: Standardisation
PDCA (Check) | Lead S4 (Standardisation)
Session 5: Sustain
PDCA (Act) | Lead S5 (Sustain) | Env. Sustainability
Session 6: Project Presentation
Present 5S and PDCA Projects
Value Add: Yellow Belt
Invitation to attend our face-to-face or live online Lean Six Sigma Yellow Belt