Quality Tools & Root Cause Analysis

Published on 21 January 2020

Using Six Sigma Quality and Root Cause Analysis Tools

Using Six Sigma Quality and Root Cause Analysis tools, an optimum service level can be reached in your organisation. Six Sigma Quality and Root Cause Analysis tools can identify and fix persistent process errors and quality issues.

Root Cause Analysis (RCA) can help to pinpoint root causes of recurring process issues that affect cost and customer satisfaction levels. Systematic methods using Six Sigma tools such as 8D & 5 Whys should be used to establish root causes of complex process issues. Once the root causes have been established, the core of the problem can be rectified.

Firewall Quality Control Systems strive towards achieving zero PPM (parts per million) quality for customers. Firewalls provide a detailed analysis of all your process Quality Gates (inspection areas), cross referenced with potential faults via Process Failure Mode Effects Analysis (PFMEA) and actual faults found in the process. By identifying potential risks and driving improvements via Poka Yoke (Mistake Proofing) and upstream Early Warning Systems, quality problems can be eliminated.

Early Warning Systems measure process quality deviations at the source. By detecting a deviation at the source, it allows for quicker and easier Root Cause Analysis and resolution. Quality faults identified by the customer are too late and mean that it’s much harder to determine the root cause.

Download our Free PDF to learn more about using Six Sigma and Root Cause Analysis tools.

Contact us to find out how we can implement Six Sigma and Root Cause Analysis tools to help you achieve your business improvement goals.