Lean Leader - Certificate IV in Competitive Systems & Practices and Leadership and Management (MSS40316 + BSB42015)

This dual qualification reflects the role of individuals working as developing and emerging leaders and managers who are responsible for leading the implementation of competitive systems and practices of a team or in a work area.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply their continuous improvement solutions to a defined range of predictable and unpredictable problems and analyse and evaluate information from a variety of sources within the business.

This course provides the skills and knowledge needed to improve efficiency in a team or work area as well as in a person’s own work role with a combination of technical based Lean Six Sigma methodologies and soft skill leadership capability.

The dual qualification packaging has been developed on an assumption that competency will be developed through a combination of classroom based theory along with real application-based learning and project strategies. The skills in this course structure employ both Lean and Six Sigma principles and tools. Other names for some of the system skills and techniques include Agile and Lean Six Sigma. This course is designed to be non-industry specific and applicable to leaders and managers in any industry environment.

The aim of this dual qualification is to produce graduates who can:

  • Review a process or system
  • Identify opportunities for improvement
  • Manage the implementation of these opportunities through effective leadership qualities
  • Evaluate the success of these opportunities

Minimum 12-month duration; delivered monthly in 4-hour training and assessment activities

Suitable for

The Lean Leader Program is suitable for front line level supervisors and managers who are required to lead teams through the process of change using project and change management techniques. Lean Leaders can work on medium size Continuous Improvement (CI) projects on their own or part of a larger CI project under the guidance of a Lean Strategist (see Lean Strategist – Diploma in Competitive Systems & Practices).


Participants will receive a Dual- Nationally Accredited  Australian Qualification Framework Level IV by Vative Academy

Course Outline

To successfully complete the dual qualification Certificate IV in Competitive Systems and Practices and Certificate IV in Leadership and Management Learners must complete and be deemed competent in the following units of competency which have been packaged in accordance to the MSS Sustainability Training Package together with the BSB Business Services Training Package:

Core Units

MSS403001 Review competitive systems and practices
MSS403010 Facilitate change in an organisation implementing competitive systems and practices
MSMENV472 Implement and monitor environmentally sustainable work practices
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
BSBMGT402 Implement operational plan
BSBLDR401 Communicate effectively as a workplace leader


MSS403011 Facilitate implementation of competitive systems and practices
MSS405040 Manage 5S system in an organisation
MSS403040 Facilitate and improve implementation of 5S
MSS403041 Facilitate breakthrough improvements
MSS403085 Ensure process improvements are sustained
MSS403044 Facilitate continuous improvement through the use of standardised procedures and practices
MSS403033 Map an operational process
MSMSUP390 Use structured problem solving tools
MSS402080 Undertake root cause analysis
BSBMGT401 Show Leadership in the workplace
BSBWOR404 Develop work priorities
MSS403001 Review competitive systems and practices
BSBMGT403 Implement continuous improvement
BSBINN301 Promote innovation in a team environment
BSBMGT406 Plan and monitor continuous improvement
BSBLED401 Develop teams and individuals
BSBCMM101 Apply basic communication skills
BSBRSK401 Identify risk and apply risk management processes
BSBSUS401 Implement and monitor environmentally sustainable work practices

What’s included

Participant Learning Handbook printed in colour

5S Visual Boards for the Workplace

Project Charter Templates


There are no prerequisites.

Course Schedule

This course is delivered over 10 structured training sessions and 2 project coaching sessions at the mid and end points of the course to ensure students have adequate facilitator support to drive projects to completion on or before the final training session. The two qualifications are delivered concurrently so that the skills and knowledge across both disciplines are gained in the one learning environment. The course sessions should be delivered on monthly basis to ensure adequate time during each deliverable for students to work on projects and other assessment activities whilst on the job. Each of the sessions is designed to be delivered in a face-to-face group-based environment and students will also have access to on-line learning content for additional, though not mandatory, learning curriculum. The course is structured in the following format:

Session 1: Intro to Lean
Project & Coaching session
Session 2: Leadership (Part I)
Session 3: Leadership (Part II)
Session 4: Process Mapping
Session 5: Root Cause Analysis
Session 6: Project Scoping
Project & Coaching Session
Session 7: WHS & Environment
Session 8: SOP’s and CI Centre
Session 9: Elective Workshop
Project & Coaching
Session 10: Project Closure

Course Costs and Fees

Frequently Asked Questions

What if participants have low levels of Language and literacy comprehension?

Our facilitators are trained to adapt training and assessment to suit the needs of individuals whereby assessments can be adjusted to suit different levels of language and literacy.

Is this course suitable and appropriate for non-managerial positions?

The process of our Pre-Training Review will identify whether the course is suitable and appropriate for each individual. Participants engaging in this course do not have to have a Management title though they must have authority to lead others and implement improvement projects.

Does the Government fund this training?

Yes, there are a range of Government funded initiatives that are applicable for upskilling and for business innovations that this can be applied for. Ask us how.

Do I need a Training room/facility within the business to deploy this?

Yes, The course has an even balance of content delivery and application based project implementation. It is important that the group of participants can be trained in an area of the business with classroom based facilities.

How much time do I need to factor for this program?

The dual qualification requires participants to be presently available for 4 hours of direct classroom delivery each month. In between each of the sessions it is a requirement of the course to ensure the participants are actively engaged in leadership and improvement activities and workplace application. The time taken to complete these tasks may vary depending on complexity of improvements, existing skill levels, team sizes and overall culture of the business though it would be suggested that each participant allocates 1-2 hours per week for building competencies and completing tasks.